Terms of Service
Last updated: January 2025
This website is operated by Follx Social Media Company LLC.
Please read these Terms of Service carefully before using our platform. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.
2. Description of Services
Follx provides digital marketing services delivered online, including:
- Website promotion tools and marketing optimization features
- Performance analytics and campaign insights
- Digital marketing campaign management
- Online visibility enhancement services
All services are delivered digitally via our online dashboard or email. No physical products are sold through this platform.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when using our services
- Maintain the security of your account credentials
- Not use our services for illegal or prohibited activities
- Not resell our services without authorization
- Comply with all applicable laws and regulations
4. Payment Terms
Payments are processed via secure payment providers for digital services. By making a purchase, you agree to:
- Pay all fees associated with your order
- Provide valid payment information
- Authorize us to charge your payment method for the total order amount
Payment Processing: All payments are securely processed via Paddle or other authorized payment processors. We accept major credit cards, debit cards, and other payment methods as available.
5. Promotional Credits
Promotional site credits (including credits earned through bonuses or promotions) have no cash value and cannot be withdrawn or converted to cash. Promotional credits can only be used to purchase digital services on our platform.
6. Refund Policy
We offer refunds under the following circumstances:
- Service not delivered within the specified timeframe
- Service delivered is significantly different from what was ordered
- Technical issues on our end preventing delivery
Refunds are not available for delivered services or orders cancelled after service delivery has begun. Refund requests must be submitted within 30 days of purchase. Please see our full Refund Policy for details.
7. Service Delivery
We strive to deliver all services as quickly as possible. Delivery times vary depending on the service type and scope. All services are delivered digitally through our online platform or via email notification. While we aim to complete services within the estimated timeframe, delays may occur due to high demand or technical factors.
8. Intellectual Property
All content, features, and functionality of this website, including but not limited to text, graphics, logos, and software, are owned by Follx and are protected by copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
To the fullest extent permitted by law, Follx shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
10. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes indicates your acceptance of the new terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through appropriate legal channels.
12. Contact Information
If you have any questions about these Terms of Service, please contact our support team through our Support Center or via email.