Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (email address, name)
• Order details and service preferences
• Payment information (processed securely by payment providers)
• Communication records when you contact our support

2. Automatic Information Collection

When you access our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your service orders
• To communicate with you about your orders and account
• To provide customer support
• To improve our services and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our services
• Payment processors (such as Paddle) for transaction processing
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically retained for accounting and legal compliance purposes.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your information
• Request data portability

To exercise these rights, please contact our support team.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our support team through our Support Center or via email.